Recommendations

October 10, 2003

Dear Mr. DeRosia,

My husband and I just wanted to thank you for the high quality of you and your team's work installing our wonderful new windows. You're all really terrific to have around all day - you are super people as well as talented and careful workmen. The extra touches you added as you went along were really appreciated by us, as well as your good matured answers as we asked questions. It was fascinating seeing what you do!

We expected very good people when we talked with Norma Ostrander.... she is absolutely terrific! What a nice change she is from "salesman" we have spoken to about our construction needs in the past. She is a jewel and she made us completely sure we wanted you to do our work. When we need anything else in your field of expertise, we will call you, and when asked about our new windows, you will be glowingly referred to.

Yours Sincerely,

Vernon & Susan B.

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